GENERAL SHIPPING INFORMATION:
BrandNew Industries Incorporated ships worldwide via DHL, FedEx, UPS, and USPS (by special request only). Please contact our customer service team if you require a more specialized shipping arrangement or would like us to elaborate on any other possible shipping options.
Shipping In-Stock Items
BrandNew Industries keeps a limited number of off-the-shelf items in stock and ready for immediate, post-processing, shipment. Items that are in stock will be shipped within 48 hours of receiving the order. Should the order be received on a weekend, the order will be processed for shipment on the following business day.
- Once orders have shipped we will notify you of the ship date.
- If you would like to modify your shipping arrangement or would like more specified notifications during the production process, please do let us know as soon as possible and we will do our best to accommodate your request.
Shipping Custom Orders
All orders for customize and custom-made products are received and confirmed by the sales department. Upon receipt of your order our sales team will directly clarify more acute shipping options, costs, and transit times.
Expedited production is available at an extra cost for some of our custom products. If you would like more information on expedited production please contact us before placing your order.
- Production time is the time interval from when the sales team confirms the order to the shipment date.
- Shipping time pertains to the interval time from when the item leaves our facility to when the items arrives at your designated delivery address.